FAQs

About Us

SelfWorks Group: Therapy Professionals is a registered professional service corporation (PC) in New York. We know reaching out for support can feel difficult, and we approach every inquiry with warmth and sensitivity.

Our intake coordinator, Liz, thoughtfully matches each client with a therapist based on your goals, schedule, and treatment preferences. To get started, call (516) 229-1360 or email care@selfworksgroup.com.

We also strive to make the administrative side of care as seamless as possible. Our medical biller, Kathy, is here to help clarify costs, support reimbursements, and reduce stress along the way. For billing questions, contact billing@selfworksgroup.com or (631) 835-2144.

Locations

1140 Broadway, Suite 204, New York, NY 10001
150 East 58th Street, 21st Floor, New York, NY 10155
233 7th St, Suite 200, Garden City, NY 11530

Availability

Appointments are available Monday through Saturday, with early morning and evening sessions offered upon request to accommodate work schedules.

Cancellation Policy

Your appointment time is reserved specifically for you each week to support consistency and continuity of care. Cancellations made with less than 48 hours’ notice are subject to a $175 cancellation fee.

We understand that life happens and occasional cancellations are unavoidable. At times, however, the urge to cancel can also reflect meaningful emotions or challenges emerging in treatment, which may be valuable to explore with your therapist.

Insurance Coverage

Insurance can feel complicated, and our goal is to help simplify the process. Our medical biller, Kathy, has over 25 years of experience helping patients navigate mental health benefits.

In-Network Plans

We currently participate with:

Lyra
Northwell Direct
Pratt UHC Student Plan (Pratt students only)

Deductibles, Co-Insurance & Co-Pays

Depending on your plan, you may have:

a deductible (an amount you pay before insurance contributes)
a co-insurance (a percentage of session fees)
a co-pay (a fixed fee per visit)

We encourage patients to confirm when deductibles reset and what their mental health coverage includes.

Out-of-Network Benefits

If we are out-of-network with your insurance, payment is due at the time of service. Many plans offer partial reimbursement for psychotherapy services through out-of-network benefits.

We recommend contacting your insurer directly to ask about:

out-of-network mental health benefits
deductible status
reimbursement percentages
allowable rates for psychotherapy codes

Out-of-Pocket Maximum

Your out-of-pocket maximum is the total amount you are responsible to pay each year through deductibles, co-insurance, and co-pays before your insurance begins covering 100% of eligible costs.

Good Faith Estimate

Under federal law, patients who are not using insurance have the right to receive a Good Faith Estimate outlining the expected cost of services. You may request this estimate before beginning treatment. For more information, visit:
CMS No Surprises Act Information

Locations

Phone

We provide a complimentary consultation to help match you with the right support. Call (516) 229-1360 or click below to book a time that works for you.

FAQs

About Us

Locations

Availability

Appointments are available Monday through Saturday, with early morning and evening sessions offered upon request to accommodate work schedules.

Cancellation Policy

Your appointment time is reserved specifically for you each week to support consistency and continuity of care. Cancellations made with less than 48 hours’ notice are subject to a $175 cancellation fee.

We understand that life happens and occasional cancellations are unavoidable. At times, however, the urge to cancel can also reflect meaningful emotions or challenges emerging in treatment, which may be valuable to explore with your therapist.

Insurance Coverage

In-Network Plans

Deductibles, Co-Insurance & Co-Pays

Depending on your plan, you may have:

Out-of-Network Benefits

If we are out-of-network with your insurance, payment is due at the time of service. Many plans offer partial reimbursement for psychotherapy services through out-of-network benefits.

We recommend contacting your insurer directly to ask about:

Out-of-Pocket Maximum

Your out-of-pocket maximum is the total amount you are responsible to pay each year through deductibles, co-insurance, and co-pays before your insurance begins covering 100% of eligible costs.

Good Faith Estimate

Under federal law, patients who are not using insurance have the right to receive a Good Faith Estimate outlining the expected cost of services. You may request this estimate before beginning treatment. For more information, visit:CMS No Surprises Act Information

Locations

Phone

Under federal law, patients who are not using insurance have the right to receive a Good Faith Estimate outlining the expected cost of services. You may request this estimate before beginning treatment. For more information, visit:
CMS No Surprises Act Information